Pos Malaysia Berhad has selected Microlink Solutions Berhad to deploy a Digital Interaction Services platform as part of the digital transformation initiatives underway at the national postal services provider. The Pilot Phase of the project will see the roll-out of a digital innovation channel platform that will enable Pos Malaysia customers to purchase and/or renew insurance policies via a digital channel from relevant insurance providers.
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Chia Yong Wei, Group CEO of Microlink Solutions Berhad said, “We are excited to be working alongside this valued and forward-thinking client to help them deliver the next generation of postal services for the community. The new Digital Interaction Services platform will provide added convenience for Pos Malaysia customers, enabling them to access a wider range of services, in particular insurance products. It will also enable Pos Malaysia to continue on their digital transformation journey and connect the first and last mile of transactions.”