The rapid advancement of technology has transformed the financial services industry in unprecedented ways, offering convenience, speed, and accessibility like never before. However, along with these benefits comes the increased risk of financial fraud.
In this article, we will explore the common types of fraud that cybercriminals employ against users, as well as effective preventive methods that individuals can practice to protect themselves from these threats.
Types of financial threats
1. Account takeover attacks
Account takeover attacks involve unauthorised access to a user’s financial accounts. Cybercriminals use various methods, such as phishing emails, credential stuffing, and brute force attacks to compromise accounts.
- Phishing emails: These are fake emails that look real, often pretending to be from banks or companies. They contain links to fake websites where people enter their login info, which is then stolen by cybercriminals to access their financial accounts.
- Credential stuffing: Cybercriminals use stolen usernames and passwords from previous data breaches to try logging into various websites. Since many people reuse passwords, if someone uses the same password on multiple sites, attackers will be able to access their financial accounts.
- Brute force attacks: Cybercriminals try every possible combination of usernames and passwords until they find the right one. This can be slow, but it works if passwords are weak or easy to guess.
Once unauthorised access is gained, they can manipulate transactions, steal funds, or access sensitive information.
- Enable multi-factor authentication (MFA): MFA adds an extra layer of security beyond the password, combining your password with a code on your phone. This ensures that even if cybercriminals acquire your password, they will not be able to access your account without the additional verification.
- Strong passwords: Regularly update your passwords and utilise complex passwords, including a mix of uppercase and lowercase letters, numbers, and symbols. Avoid easily guessable choices like birthdays or common words.
- Awareness: Learn to recognise suspicious emails or websites that may trick you into revealing sensitive information. Remember to always:
- Verify the legitimacy of the domain (the part of the email address after the “@” symbol) before trusting the email
- Do not open attachments from unknown sources
- Check for bad spelling and grammar in the email
- Be suspicious if they ask for personal or financial info
2. Banking malware
Banking malware infects a user’s device to gain access to sensitive banking information and credentials. These malware strains often go undetected by traditional antivirus software, making them dangerous tools for cybercriminals.
- Anti-malware software: Install reputable anti-malware and antivirus software to regularly scan and protect devices from potential threats.
- Software updates: Keep operating system, applications, and security software updated to ensure the latest security patches are applied.
- Download caution: Refrain from downloading files or clicking on links from unknown sources, as these can often be carriers of malware.
3. Web injections
Web injections involve attackers injecting malicious code into legitimate websites, altering their appearance or functionality to collect sensitive information from users. This type of fraud can lead to stolen login credentials, personal details, and financial data.
- HTTPS sites: Use websites with HTTPS encryption only, especially for financial transactions, as this helps in ensuring secure data transmission.
- Stay updated: Regularly update browser and plugins to stay protected against known vulnerabilities.
- Ad-blockers: Use ad-blockers or script blockers to minimise the chances of encountering malicious code injected through advertisements.
4. Fraud on the 3D Secure (3DS) platform
The 3D Secure platform is used for online credit and debit card transactions. However, cybercriminals have exploited vulnerabilities in this system, leading to unauthorised transactions and financial losses for both consumers and merchants.
- Transaction vigilance: Keep a watchful eye on your transactions and report any unusual or unauthorised activity immediately.
- Review transactions: Before confirming during the 3D Secure process, carefully review transaction details for accuracy and legitimacy.
- Verification tools: Utilise fraud detection tools provided during the 3DS process to assess transaction authenticity.
5. Scam calls
Scam calls, also known as “vishing” (voice phishing), involve fraudsters impersonating legitimate entities over the phone to extract sensitive information or initiate unauthorised transactions. These calls often use social engineering techniques to manipulate victims into providing personal and financial details.
- Caller verification: Always verify the caller’s identity before sharing any personal or financial information over the phone.
- Independent confirmation: Verify the caller’s identity by independently contacting the institution using official contact information.
- Education: Educate yourself about common vishing tactics and red flags.
Stay vigilant, stay secure
As the financial services industry continues to evolve, so do the tactics used by cybercriminals to commit fraud. Protecting against these threats requires a multi-faceted approach that includes technological solutions, education, and vigilance. Maintaining awareness and taking proactive measures remains pivotal in navigating the dynamic realm of financial services and fraud prevention.