Lembaga Pembiayaan Perumahan Sektor Awam (LPPSA) recently launched its new Loan Management System (LMS) at an event attended by Deputy Finance Minister YB Dato’ Ir. Haji Amiruddin bin Hamzah, Ministry of Finance Secretary-General of Treasury, Datuk Ahmad Badri Mohd. Zahir, and CEO of LPPSA En. Mohd. Kamal Mohd. Ali. Joining the stage for the official launch was Elwin Lim, CEO of Financial Services and Enterprise Solutions of Microlink, together with Microlink’s intelligent robot, Cruzr, which provided an extra ‘tech’ element to the proceedings.
Microlink was involved in the milestone project to replace LPPSA’s existing Loan Management System with its OneSolution Loan Management product. A series of customisations to the solution were carried out by the Microlink team to meet LPPSA’s specific functional requirements to improve efficiency, reliability, security and ease of integration. The new system was successfully brought on stream on 1 April this year.
Now with the brand-new revamped LMS, members of the public applying for a loan can enjoy a simplified online application submission and expect even shorter loan processing turnaround times. Users will also enjoy an instant and convenient real-time account enquiry service due to extended hours.
Following the launch, Elwin Lim said, “Our heartiest congratulations go to LPPSA on the launch of the new LMS. We are honoured to be part of the celebrations. LPPSA is always looking out for the best interests of its own customers and Microlink will continue to be alongside this our own important customer to ensure that its digital transformation journey doesn’t stop here.”